Conversations

Kerry Patterson

Summary

Patterson provides strategies for handling difficult and high-stakes conversations. The book emphasizes the importance of open communication, emotional intelligence, and mutual respect.

Key Takeaways

1. Prepare thoroughly for high-stakes conversations.
2. Communicate openly and honestly.
3. Manage emotions effectively during discussions. 
4. Show respect for differing viewpoints. 

Best For:

Professionals and individuals seeking to improve their communication skills.

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